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Coastal Family Insurance

"We Are Your Neighbor"

About Us

We're Coastal Family Insurance, and we've been a premier insurance agency in Pensacola, FL, since 2016. Along with specializing in health insurance, we offer a variety of policies, all designed to protect you, your loved ones, and your property. We pride ourselves on listening to our customers and finding the best possible option for them. We get to know you and your family, and then we find a policy that fits your needs and your budget. Contact us today for all of your insurance needs.

We are only available Tuesdays and Thursdays by appointment ONLY.


Our Story

At Coastal Family Insurance we specialize in insurance coverage for all those special & important life events. We are here to understand what your goals are and to recommend the best possible insurance products to keep you and your loved ones safe and to give you peace of mind.

Coastal Family Insurance is guided by the highest standards of honesty, integrity and professionalism, so you can be sure that our recommendations will help you make the best choice of coverage for your unique circumstances, in the right amount and at a price that fits your budget. We promise to do our very best for our clients, no matter what!

Our staff is taught to take the time to explain and answer all of your questions. If they do not know the answer, they will find the answer. We take pride in educating our clients, so they understand what they are paying for. Line by Line, you will know what you have purchased. We’ll get to know you and your family’s needs or your small business and recommend a strategy to fit both your budget and the coverage’s you need.

It is the policy of Coastal Family Insurance to ensure equal opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, genetic information, or any other characteristic protected by law.

Coastal Family Insurance is fully compliant with the HIPAA Standards for Privacy, Electronic Transactions and Security (including the HITECH Act and the Omnibus Rule of 2013). Coastal Family Insurance has implemented policies, processes, and procedures designed to ensure compliance with Federal and State information security laws, regulations, and rules, and monitors ongoing compliance efforts and maintains various reporting mechanisms that are required by law or requested by its customers. At Coastal Family Insurance, we recognize that we are a key business partner with our customers and will continue to provide all of our various programs and services in accordance with the relevant requirements of all state and federal laws and regulations, including, as applicable, HIPAA.

If you are looking for a trusted insurance agency to provide industry-leading health, life, and auto insurance, give Coastal Family Insurance a call at 850-828-2234. We look forward to working with you!

Areas Served

Escambia County, FL | Santa Rosa County, FL | Bay County, FL | Calhoun County, FL | Franklin County, FL | Gadsden County, FL | Gulf County, FL | Holmes County, FL | Jackson County, FL | Leon County, FL | Liberty County, FL | Okaloosa County, FL | Wakulla County, FL | Walton County, FL | Washington County, FL

Our Certifications


What We Offer

Our Specialties include:

Our Services include:

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Testimonials

On 12/20/2024 Brenda Bodiford had this to say:
My experience with Richard Penrose was AMAZING, he was extremely informative and very patient at answering any questions I had, HE was very knowledgeable and went over everything and explained everything with my policy, I couldn't be more SATISFIED!

On 6/28/2024 Julie Campbell had this to say:
Richard Penrose is very knowledgeable, professional, and caring.He goes the extra mile to make sure all the T's are crossed and I's are dotted. Thank you so much Richard! I would highly recommend him and Coastal Family Insurance for all your Insurance needs.

On 6/28/2024 Juju had this to say:
Richard Penrose gives top quality service before, during and after the process. He really goes the extra mile to make sure all of your needs are met. I would highy recommend joining the Coastal Family for all of your Insurance needs. Testimonial written by Juju on this site.

On 6/3/2023 John P. had this to say:
Very responsive and helpful agency. They shop many insurance carriers for the best rate!

On 4/1/2023 B & D Services and Trucking LLC had this to say:
Mr. Penrose is a wonderful and very knowledgeable person!! Very friendly and helpful!!


Contact Us

Coastal Family Insurance
5336 N Blue Angel Pkwy Pensacola, FL 32526
Phone: (850) 828-2234
Email: richardcoastalfamilyins@gmail.com

We are 1 mile south of Saufley Field Rd at the corner of N Blue Angel Pkwy and Perkins St

Where To Find Us

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Payment Types Accepted

American Express, Personal Checks, Debit Cards, Discover, MasterCard, Visa

Our Hours

Holiday Hours May Vary. Please Call For Details.

Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM By Appointment Only
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM By Appointment Only
Friday: 8:30 AM - 4:00 PM


News

On 12/9/2024 this was posted:
Health Insurance Open Enrollment is Here!
If you’re under 65, now’s the time to enroll in affordable health insurance for 2025! The Marketplace enrollment period runs until January 15th, and we’re here to help you find the plan that fits your needs and budget. Don’t wait—contact us today to get started!

On 4/13/2024 this was posted:
Introducing the youngest (and cutest) addition to the Coastal Family Insurance team – meet Marshall Penrose, my three-month-old grandson! While he may not be ready to advise on policies just yet, he's already stealing hearts and bringing joy to our office! 💼❤️ Join us in welcoming little Marshall to our professional family. His presence reminds us that at Coastal Family Insurance, we're not just about policies – we're about people, families, and the precious moments that make life worthwhile. Come see why our family-run business offers that personal touch that you can trust with your most important insurance needs. 👨‍👩‍👦👶
Expires 4/13/2025

On 4/11/2024 this was posted:
Important Update: COVID-19 Medicaid Funding is concluding in Florida. Unsure about your next steps? Don't worry – Coastal Family Insurance has you covered! Our experts can guide you through the changes and help secure your health insurance. It’s crucial to reassess your options now. Contact us to discuss affordable plans that protect you and your family's future. Let's navigate these changes together! For personalized assistance call us at 850-308-5705.

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